Professionals´ use of video meetings

What happens when professionals use video mediated interaction? What are the strengths and weaknesses – and how can we improve this type of practice? These questions are addressed in the new CIRCD research project Videomediated interaction funded by the Velux Foundation.

This research project focuses on the consequences and impact of professional use of video mediated interaction on humanity and society – an area which has so far been unexplored. Also the scope is to describe and discuss how video-mediation of interactional practices affects human interaction in general.

We will explore practices for video mediated interaction in two institutional settings: telemedicine and offshore collaboration. And the overall aim of the project is to study how participants in video-mediated talk accomplish institutional tasks, what challen­ges they face when doing so, how they compensate for the shortcomings of the video media­tion, and how they accomplish relating to and trusting each other.

The project represents multidisciplinary research using method triangulation. Data are video recordings of authentic video interaction in professional-professional as well as professional-lay settings.